This Privacy Policy explains how Alteration Atelier handles personal data in connection with its website and workshop enquiries. It applies to information processed through mindhabitemployee.digital in Hong Kong.
We process personal data to respond to enquiries, manage workshop communications, assess requested alterations or repairs, confirm scope and timing, support website security, and maintain technical delivery of the site. We may also use limited data to keep records of completed interactions and to meet legal or administrative obligations.
Where necessary, personal data may be shared with service providers that support website hosting, technical maintenance, form delivery, or communication handling. Any such sharing is limited to the information needed for the relevant task and is subject to appropriate confidentiality expectations.
We may disclose personal data where required to comply with law, respond to lawful requests, protect our rights, or support website security and technical delivery. We do not state that personal data is shared for marketing purposes.
We may collect name, email address, phone number if provided, inquiry message, and service preferences when you contact us or submit a booking request. We may also process server request metadata and browser or device information for security and technical delivery.
Personal data is obtained from contact form submissions, email or phone enquiries, workshop visits, and related service communications. Technical data may be generated automatically when the website is accessed or used.
Essential cookies support basic site operation, security, and form handling. Preference cookies remember privacy choices. We do not confirm the use of analytics or marketing cookies.
We use cookies only for essential site operation and privacy preferences. You may manage or block cookies through your browser settings, but some site functions may not operate as intended if essential cookies are disabled.
Subject to legal limits, you may request access to personal data we hold about you, correction of inaccurate information, or clarification of how your data is used. Where a request cannot be fulfilled, we will explain the reason where appropriate.
To protect privacy, we may need to verify your identity before responding to a request. We will assess requests in line with applicable law and our operational records, and we may retain limited information needed to document the request and our response.
We keep personal data only for as long as needed to handle enquiries, manage workshop communications, complete the requested service, maintain security records, and meet legal or accounting obligations. When data is no longer required, it is deleted or otherwise handled in accordance with our retention practices.
We may update this Privacy Policy from time to time. The revised version will apply from the date it is posted on the website, and material changes may be highlighted by an appropriate notice.
Use the listed contact channels for questions about this policy or the handling of personal data.
